How It Works

Brief Your Offshore Role

Tell us what the person will do, who they will work with and the experience they need. You can prepare a brief online or discuss it with our team. We use that context to recruit Philippine-based people for your business.

What should your brief include?

Describe the recurring work and the outcomes you will review. Include the systems the person will use, the decisions they can make and the situations they should escalate. A job title gives us a starting point; examples of the work make the requirements clearer.

  • Main responsibilities and the volume or frequency of the work
  • Required experience, tools and any AI experience you want assessed
  • Working hours, time zone and the manager who will provide daily direction

Separate Requirements from Training

Identify the skills a person needs on arrival and the knowledge your team will teach them. Your internal processes, customers and approval rules will need an introduction even when someone has experience in a similar role. Share examples that are safe to use in recruitment, without confidential customer or business information.

How does the brief become a hiring plan?

Covela reviews your requirements with you and uses the agreed brief to guide candidate assessment. Clarify the hours, experience and scope alongside your pricing proposal. If priorities change during recruitment, tell us so the candidate conversation stays aligned with the work.

Your Questions

When will we receive candidate profiles?

Covela assesses your brief and provides candidate profiles within 48 hours. Profiles are the starting point for candidate review and interviews, rather than a promise that a person will be hired or ready to start within that time.

How soon can someone start?

Hiring generally takes around two weeks, assuming two to three interview rounds and candidate refinement. Once hired, a person may start immediately or up to four weeks later, depending on their notice period. Covela coordinates recruitment and onboarding with you.

Discuss Your Role

Tell us about the work, your team and the arrangements you want to put in place.

Start a brief