Understand the relationship before you build the team.

Yes. Start with one role and the responsibilities you need covered. You can include additional roles in your brief if you are planning a wider team.

Timing depends on the role, candidate availability and your review process. Include your preferred start date in the brief so we can discuss recruitment and onboarding around it.

Our involvement continues after recruitment. Covela handles HR, payroll, employment administration and performance support while your business directs the work.

Covela connects Australian businesses with Philippine personnel through AI-assisted recruitment and human review, with ongoing HR, payroll, employment administration and performance management.

You can start with responsibilities, working hours, tools and reporting context. The brief builder helps organise those starting points.

Explore finance, customer support, operations and administration. The examples are a starting point for discussing requirements, not a fixed catalogue of guaranteed roles.

Use the brief to describe the actual responsibilities and how they connect. Scope and suitability need to be considered against your requirements.

Covela combines AI-assisted assessment with human review against the role brief. Share the experience, tools and responsibilities that matter so the review reflects the work.

Yes. Candidate conversations let you explore experience, communication and how someone would approach your work. Discuss your interview process with Covela when defining the role.

Covela’s approach combines AI-assisted assessment with human review. The website illustrations do not assess candidates or make hiring decisions.

Responsibilities, tools, working hours and reporting relationships help make assessment and review relevant to the work the person would do.

Your business sets daily priorities, explains processes and provides feedback on the work.

Give the person access to the tools and information their role needs. Keep approvals with your business, identify sensitive data, and agree equipment and access arrangements before they start.

Include your required hours and time zone in the brief, including any daylight-saving changes or weekend coverage. We discuss those requirements and confirm the working arrangement before the role starts.

Raise the concern with Covela early, with examples of the work and expectations. We can discuss performance support and next steps. Any replacement arrangements follow your agreed terms.

Contact Covela to discuss the handover and recruitment needs. Your business should identify work that needs immediate cover and arrange system access changes. Replacement timing and terms need to be confirmed.

Covela handles HR, payroll, employment administration and performance management as part of supporting the working relationship.

Your business provides feedback on the day-to-day work. Covela uses that context in performance conversations and development support.

Raise the changes so role expectations, day-to-day direction and people support can be discussed together.

We do not accept applications through this website. Visit the careers page for information and a contact address.

The quote depends on responsibilities, experience and working hours. Covela quotes for the agreed role. Send a brief with your requirements so we can discuss the scope and cost.

Confirm the fees for recruitment and ongoing people support, plus equipment, software and workspace costs. Ask about setup charges, billing currency and leave coverage before agreeing the proposal.

Agree the duration, renewal process and notice requirements in the proposal. Include any project end date or expected change in workload when you brief us.

Discuss changes with Covela as your workload develops. New roles need a brief and recruitment review; reductions or changes to existing roles depend on the agreed engagement and notice terms.

Editing the canvas prepares a brief. You can then review your roles, add your contact details and send an enquiry. Sending a brief does not place an order or make a hiring decision.

Role drafts are saved in this browser tab for up to two hours. When you choose Send brief, your contact details and brief are sent to our team through Slack. See our privacy notice for details.

No. The photographs are illustrative AI-generated imagery, not actual employees or clients.