Matter Intake
Collect approved intake information, organise records and schedule follow-up. Your legal team decides conflicts, engagement acceptance and advice.
Law firms, legal practices and in-house legal teams
Offshore Staffing for Legal Services
Keep matter intake, documents and practice administration organised under your legal team’s direction.
Covela recruits, employs and supports your Philippine-based team. You direct their daily work.
Our Customers
Australian industry context
24,004
Legal Services Businesses
Actively trading businesses at June 2025 · Australia
Define the administrative work around your matters separately from legal representation and advice. The supervising lawyer should set the review and approval boundaries.
ANZSIC Class 6931. Includes non-employing businesses; counts may be perturbed for confidentiality. Source: ABS Counts of Australian Businesses, July 2021–June 2025. Checked 15 October 2026.
Australian industry context does not establish offshore hiring demand, candidate availability or Covela results.
Work with a clear owner
What work can your offshore team handle?
Start with recurring responsibilities and the decisions your team needs to review. These examples help you define the brief.
Document Preparation
Format documents, assemble bundles and maintain version histories from instructions. The supervising lawyer reviews substance and approves external issue.
Practice Administration
Maintain calendars, track outstanding information and prepare billing inputs. Your practice retains responsibility for deadlines, client money and final accounts.
Roles for Legal Services
Shape each role around your workload, systems and supervision. Explore a role or function, then tell us what you need covered.
Legal Assistant
Organise matter records and correspondence.
Explore the roleParalegal Support
Prepare instructed material for lawyer review.
Explore operations rolesLegal Secretary
Coordinate diaries, documents and meeting preparation.
Explore the roleBilling Assistant
Prepare time and billing information for review.
Explore finance rolesExample responsibilities for discussion, not fixed staffing packages or advertised vacancies.
The recruitment process behind Covela
Built on Years of Technical Recruitment
Covela is a sister company spun out of Adaca in 2026. Our recruitment process draws on eleven years of refinement at Adaca, assessing people for highly technical roles.
We apply that discipline to your brief: define the work, assess relevant experience and communication, and combine AI assistance with human review. Your team meets candidates and makes the hiring decision.
Explore our recruitment process ↗Working together
Clear Access. Clear Approvals.
Your lawyers retain legal advice, privilege decisions, undertakings and professional sign-off. Agree supervision, filing authority and responsibility for deadlines explicitly.
Your Systems and Review Points
Include your practice management system, document workspace and time-recording tools. Define matter access, confidentiality obligations and review requirements for every external communication.
ISO 27001-Certified Operations
Covela’s staffing service is covered by ISO 27001 certification. Agree the information each role needs, the access you authorise and the review and escalation requirements before onboarding.
Discuss your information requirements ↗Your Business Leads
You set priorities, manage daily work and approve access and outputs.
Covela Supports
We handle recruitment, employment, payroll and HR. Leave, overtime requests and performance reviews come through our platform for your approval.
From Your Brief to Your Team
Our platform keeps the brief, candidate coordination and ongoing people administration together, with human support across Australia and the Philippines.
Define the Work
Set responsibilities, systems, experience and the manager who will guide the person.
Meet Candidates
We assess your brief and provide candidate profiles within 48 hours. Interviews and candidate refinement shape the hiring decision.
Start and Settle In
Agree a start date around notice periods, prepare access and introduce the person to your team’s review process.
Questions About Your Legal Services Team
Scope the role before recruitment, so everyone knows what the person will own and when to ask for guidance.
Can the role work on confidential matters?
Discuss confidentiality and access requirements before recruitment. Your practice determines the information that can be shared, the safeguards required and who supervises the work.
Can a paralegal communicate with clients?
Define which communications are administrative and which require lawyer approval. Provide templates and escalation rules; legal advice remains with your authorised professionals.
Who manages the person’s daily work?
Your business sets priorities, gives instructions and reviews the work. Covela recruits and employs your people, handles payroll and HR, and coordinates ongoing people support.
How long does recruitment take?
We assess your brief and provide candidate profiles within 48 hours. Hiring generally takes around two weeks, assuming two to three interview rounds and candidate refinement. The person may then start immediately or up to four weeks later, depending on their notice period.
Build Your Legal Services Team
Tell us what needs doing, which systems you use and who will direct the work. We’ll help you shape the role.