What did the business need?
EY needed to automate client collaboration during R&D claim submissions to AusIndustry. The manual process was time-intensive and error-prone, could not scale globally, and every stage of the claims lifecycle required strict audit trails and government compliance, at Big Four quality standards.
How was the work organised?
Adaca built a portal automating the complete lifecycle from client engagement through government submission, with audit trails and compliance carried through every stage.
What changed?
The platform ran through multiple iterations in live production and was adopted by EY's larger offices in New York and Hong Kong, then rolled out globally across the firm's international network. Production delivery took eighteen months. A portal built for an Australian government scheme became the firm's global standard for managing R&D claims.
The Work Covered
- Enterprise Solutions
- Portal Development
- R&D Automation
- Government Compliance
Questions About the Engagement
What did Adaca build for EY?
A portal automating the complete R&D claims lifecycle, from client engagement through submission to AusIndustry, with audit trails and compliance carried through every stage at Big Four quality standards.
How widely was the EY R&D portal adopted?
It was adopted by EY's larger offices in New York and Hong Kong, then rolled out globally across the firm's international network.
How long did the EY portal take to deliver?
Eighteen months to production, followed by multiple iterations maintained in a live environment.
