HR support
A place for employment questions and people matters as the working relationship develops.
People support
The work has direction. The person has support.
You guide day-to-day work. Covela supports the employment relationship around it.
Plan your team
Illustrative AI-generated imagery.
Practical support
The work around the working day.
Payroll
Covela handles payroll as part of supporting the employment relationship.
Employment administration
Employment administration sits with Covela, alongside ongoing support for the person.
A clear division
Keep daily direction close to your business.
Your team sets priorities, explains processes and gives feedback on the work. That context helps the person participate in your business.
A working relationship
Your businessTeam memberCovela support
Daily direction and employment support connect around the person.
As the role develops
Make feedback part of the relationship.
Responsibilities can evolve. Client feedback gives Covela context for performance conversations and development, alongside the direction you provide each day.
How performance management fitsPractical questions
Support as the team changes.
What if a team member is not the right fit?
Raise the concern with Covela early, with examples of the work and expectations. We can discuss performance support and next steps. Any replacement arrangements follow your agreed terms.
What happens if a team member leaves?
Contact Covela to discuss the handover and recruitment needs. Your business should identify work that needs immediate cover and arrange system access changes. Replacement timing and terms need to be confirmed.
Can we add roles or reduce the team later?
Discuss changes with Covela as your workload develops. New roles need a brief and recruitment review; reductions or changes to existing roles depend on the agreed engagement and notice terms.
Start with the work.
Outline the responsibilities, working hours and support your team needs.
Start a brief